Learning with the Fang

a place where I 'think out loud' and share stuff online

Entries Tagged as 'VRM'

My Divorce (its not .me its you!)

March 25th, 2009 · 1 Comment

Today I ended my many year relationship with Apple ‘mobile me’ (or .mac or me.com). Which is a pity because I really wanted it to work. The point of this post is not to bitch, moan or complain but to help me grieve and possibly suggest some small changes Apple could make to improve their [...]

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Tags: VRM

VRM: to start a movement, eat a prune

July 20th, 2008 · No Comments

Since Dave (LifeKludger) Wallace and I recorded our last ExtraOrdinary podcast episode I have been thinking a lot about starting movements. Having seen a few come and go, I’m looking for patterns. It seems to me that a ‘common enemy’ or something to fight against can help. This reminds me of an old childhood expression [...]

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Tags: VRM · lifekludger

Dear RAA Insurance – VRM vs CRM

April 22nd, 2008 · 2 Comments

Dear RAA,
(Royal Australian Automobile Association of South Australia) I have always loved your work and plan to keep it that way. But we need to have a serious talk about going too far with your CRM* and learn to deal with the upcoming inversion of VRM*.
You see, I have always been happy at membership renewal [...]

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Tags: CRM · Insurance · RAA · VRM